ABOUT US

The Bureau of Revenue and Taxation (BRT) of the Ministry of Finance is divided into two (2) divisions: The Customer Service Division, primarily providing service assistance & the Enforcement and Compliance Division, engaged in ensuring accurate and due taxes are paid to the government.

ORGANIZATION STRUCTURE

MISSION STATEMENT

TO EFFECTIVELY PROVIDE GOVERNMENT WITH THE REVENUE NECESSARY TO MEET THE NEEDS OF THE PEOPLE OF PALAU

CORPORATE OUTCOME

BRT WILL RAISE ITS REVENUE COLLECTIONS BY IMPROVING THE LEVEL OF VOLUNTARY COMPLIANCE BY ADDRESSING THE RISKS TO COMPLIANCE THROUGH ITS ASSISTANCE AND ENFORCEMENT INTERVENTIONS MAKING IT EASIER FOR TAXPAYERS TO COMPLY AND HARDER NOT TO

VISION

THE BUREAU OF REVENUE AND TAXATION IS AN EFFECTIVE AND EFFICIENT ORGANIZATION KNOWN FOR ITS EXCELLENCE IN TAX ADMINISTRATION

ORGANIZATIONAL VALUES

LEADERSHIP
WORKING IN PATNERSHIP
SERVICE ORIENTED
ONE ORGANIZATION
VALUING EMPLOYEES
CONTINUOUS IMPROVEMENT AND LEARNING-
RESPONDING TO CHANGING ENVIRONMENT
RESULTS FOCUSED AND
ACCOUNTABLE TO STAKEHOLDERS

CORE BUSINESS PROCESSES

Bureau of Revenue and Taxation (BRT): Core Business Processes

1. Assist and service the information needs of taxpayers.

Purpose: To better manage the risk of taxpayers and entities not meeting their compliance
responsibilities

2. Register Taxpayers with BRT

Purpose: To ensure that all persons and entities that have a liability to pay tax or obtain
licenses are recorded with the BRT.

3. File returns and pay taxes

Purpose: Receive and process tax returns and payments

4. Issue Licenses and Certificates

Purpose: To process applications and issue licenses

5. Make refunds on donations

Purpose: To refund tax paid on donations made by taxpayers to qualifying non- profit
organizations

6. Issue Tax Clearance

Purpose: Provide taxpayers with their compliance status with BRT

7. Issue wage verifications

Purpose: To verify incomes for non Palauan workers seeking to sponsor dependents into
Palau.

8. Undertake Audit and verifications checks

Purpose: To manage the risk of taxpayers and business not complying with BRT
requirements

9. Collect Outstanding Returns, Taxes and Licenses

Purpose: To ensure delinquent taxpayers comply with their return filing, paying and
license responsibilities

10. Provide information to External Agencies

Purpose: To meet BRT’s reporting responsibilities

CONTACT INFORMATION

Mailing Address
Bureau of Revenue and Taxation
P.O. Box 6069
Koror Republic of Palau
96940

Telephone Numbers (680) 488-2465/2580/3303

Fax Number (680) 488-3844

Physical Location

Finance Building Complex
Ministry of Finance @ Koror
Ernguul Park Road
Koror, ROP 96940